At Shanour, we collaborate with reliable courier partners to ensure your orders are delivered safely and promptly.

Dispatch Timelines:

• Demi fine, Gold Jewelry: Shipped within 1–2 business days.

• Custom-made items: Shipped within 15–20 business days.

Delivery Timelines:

Delivery estimates are visible on each product page and at checkout. These timelines depend on your specific pin code and the items in your order.

Shipping Charges:

• Prepaid Orders: Free shipping across India.

• Cash on Delivery (COD): ₹75 COD fee applies. (Please note: COD is not available for Fine Gold & Silver products.)

International Shipping:

We offer international shipping for select products. Depending on your destination and customs processes, delivery may take up to 18–20 business days. Shipping fees are calculated during checkout.

Order Tracking:

Once your order is dispatched, you’ll receive a tracking link via SMS, WhatsApp, and email.

Need Assistance? For any questions, reach out to us at hello@shanour.in.

Possible Delays:

While we strive for timely delivery, delays may occur due to factors such as weather, local regulations, or courier constraints. If your address is temporarily unserviceable, our team will contact you to offer alternatives or process a refund.